Effective Date: [2/24/2025]

Universal Health Net ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect
When you visit our website, we may collect:

  • Personal Information: Name, phone number, email address, and any other details you submit via contact forms.

  • Health Information: If you inquire about our hospice or home health services, we may collect limited health-related information to better understand your needs.

  • Non-Personal Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information
We use the collected information to:

  • Respond to your inquiries and requests regarding hospice and home health services.

  • Provide personalized care information and resources.

  • Improve our website and user experience.

  • Ensure compliance with legal obligations, including HIPAA and other healthcare regulations.

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:

  • Healthcare Providers: If necessary, to coordinate care with your consent.

  • Service Providers: Third-party vendors that assist with website hosting, analytics, or communication.

  • Legal Authorities: When required by law, regulatory obligations, or to protect our rights.

4. Data Security
We implement appropriate security measures to protect your information, including encryption and secure data storage. However, no internet-based system is completely secure, and we cannot guarantee absolute data security.

5. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of protected health information (PHI). Any PHI collected is used solely for healthcare operations and patient care coordination.

6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings.

7. Your Privacy Rights
Depending on your location, you may have rights to access, update, or request the deletion of your personal information. To exercise these rights, contact us using the details below.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:

Universal Health Net
824 Munras Ave. Ste C, Monterey, CA 93940
Phone: (831) 920-3740
Email: info@uhnhealth.com
Website: www.uhnhospicemonterey.com